Findlay Moving and Storage
Last updated: 9/1/2026
Host this page at:https://findlayluxurymoving.com/privacy-policy
Findlay Moving and Storage ("we," "us," "our") respects your privacy. This policy explains what personal information we collect, how we use it, how we protect it, and the choices you have. It applies to our website at https://findlayluxurymoving.com, our text messaging program, and our moving and storage services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service providers, is permitted. All other categories of use exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or trade your mobile phone number or your SMS consent to anyone.
If you opt in to our text messaging program:
Message frequency varies based on your move. You may receive up to [6] messages per month.
Message and data rates may apply.
Reply STOP to any message to opt out. Reply HELP for assistance.
Full details are in our SMS Terms & Conditions.
We collect the following categories of personal information:
Contact information: name, mobile and landline phone numbers, email address, origin and destination addresses
Move details: dates, inventory descriptions, access notes, special handling requests
Payment information: billing address and payment method details, processed by our payment provider
Communications: the content of texts, emails, calls, and form submissions you send us
Website data: IP address, browser type, pages visited, and similar analytics information
Directly from you, through forms on our website, phone calls, text messages, email, and in person during estimates
Automatically through cookies and analytics tools when you use our website
From service providers who help us operate our business
We use your information to:
Schedule, coordinate, and complete your move or storage service
Send you the service messages described in Section 2
Provide estimates, invoices, and receipts
Respond to your questions and provide customer support
Improve our website and services
Meet legal, tax, and regulatory obligations
We share personal information only in these limited circumstances:
Service providers and subcontractors who help us operate — for example, our messaging platform, scheduling software, payment processor, and any subcontracted moving crews. These parties may only use the information to perform services for us.
Legal requirements — when required by law, subpoena, or to protect our rights, safety, or property.
Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.
We do not sell your personal information. As stated in Section 2, mobile numbers and SMS consent are never shared for marketing purposes.
We retain personal information only as long as needed to provide our services and meet legal and recordkeeping obligations. We use reasonable administrative, technical, and physical safeguards — including access controls, encryption in transit, and limiting employee access to those who need it — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may:
Opt out of texts at any time by replying STOP
Unsubscribe from emails using the link in any marketing email
Access, correct, or delete the personal information we hold about you
Ask us how we use your data and request that we stop
To exercise any of these, contact us at [support@findlayluxurymoving.com] or [PHONE NUMBER]. We will respond within [30] days. Depending on your state of residence, you may have additional rights under laws such as the California Consumer Privacy Act.
Our website uses cookies and similar technologies to remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though some parts of the site may not function properly as a result.
Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
We may update this policy from time to time. Changes take effect when posted to this page, and the "Last updated" date above will reflect the revision.
Findlay Moving and Storage 326 S Fulton Ave Mount Vernon, NY 10553 [support@findlayluxurymoving.com] [PHONE NUMBER]